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Your SmartWe contract
What does: “Start now for free” - mean?
Can I work with real data during the free start phase?
What is it going to cost me?
How do I cancel?
Your SmartWe solution
Which operating system do I need to run SmartWe?
For a few functions SmartWe will require locally installed programs. These can be installed on the majority of operating systems. You will find an overview of these functions and recommended operating systems here.
What kind of Internet connection do I need to use SmartWe?
What is the availability of SmartWe?
This does not include times during which the server cannot be accessed due to software updates, maintenance or circumstances beyond the control of SmartWe (for example due to force majeure or a third party).
Is support available locally?
Your SmartWe data security
Just how secure is my data?
Is my data transmitted via a secure connection?
Which data protection regulations apply to my data?
Your SmartWe order-processing contracts
Who requires an order-processing contract?
According to the new EU GDPR, every company has to close an order-processing contract with any service provider they use to processes personal data.
The following order-processing contracts are available for you to use, these also include Technical and Organizational Measures (TOMS): Contract on Order Processing